Frequently Asked Questions

GENERAL

  • We're interiors people first. Brittani founded LINE because she loves the feeling of a beautifully designed hotel and wanted to bring it home. Talking with designers, she kept hearing the same thing: cabinetry is where great projects stall. So LINE started with the hardest problem first, giving the people who create beautiful interiors, from private homes to hospitality, a cabinetry partner they can rely on.

  • About four weeks to full design once your project is underway, then 10 to 12 weeks from approved order to delivery. Worth it, we promise.

  • Our homeowner design service is currently by waitlist. The $2,000 design fee covers everything from the first call to a design quote, plans and visuals - ready for you to move forward into revisions and order approval.

    Here’s what that looks like.

    → A dedicated LINE team, yours from the first call to sign-off.

    → A moodboard before anything's drawn so we know we’re on the same design page.

    → Plans and visuals of the cabinetry in your room

    → Two full-size sample doors of your choice to see and feel the quality in person.

    → A price estimate ready for you to request further accessories or inserts if you decide to move ahead with a 10% project deposit.

    Site measurements and installation sit outside the fee and are handled by your tradesperson.

  • Vanities and home storage start around $3,000, closets at $18,000 and kitchen cabinetry generally starts at $35,000 depending on the size, finish, and complexity. Your full quote comes once the design is complete and the scope is confirmed.

    Our homeowner design service is by waitlist and starts with a $2,000 design fee, credited to your order when you proceed. Working with a designer, architect, or builder? Ask them to bring us your plans.

  • Quality hardwoods, veneers and painted finishes on an engineered wood box. Soft-close hardware, high-performance drawer systems, and considered interior fittings throughout.

  • Most LINE projects come through a designer, architect, or builder. Ask yours to bring us your plans, and we take it from there. Homeowners without a designer can join our waitlist for the homeowner design service.

Frequently Asked Questions

TRADE

  • Yes. Bring us your cabinetry plans and we take it from there: we specify our product directly from your plans, so we never duplicate your work, and run the order end to end. Prefer to hand it off? Our Design Package covers the full design, with you staying the lead. Either way, we work directly with you, never around you.

    What’s Included?

    → Plan review and quality control on every project, included.

    → End-to-end order management.

    → A dedicated point of contact.

    → Sample chips & doors available at cost.

    → Visuals available, quoted separately.

  • Yes. Trade pricing starts at 20% off retail and grows with your project volume. It applies when you provide the plans, and your discount shows as a line item on every quote. Full details are in our Trade Guide once you join.

  • The relationship belongs to you. We copy you on every email, brief you before client calls, and don't work around you. If your client comes to us directly later, we let you know.

  • Yes, that's how trade pricing works. Send us your cabinetry plans, with layout and elevations, and we specify our product directly from them, so we never duplicate your work. We review and quality-check every detail and recommend what works, so you never have to be the cabinetry expert. Prefer that we design the space for you? That's our Design Package: trade pricing doesn't apply, but handovers are rewarded; full terms are in our Trade Guide once you join. Visuals are available and quoted separately.

  • Yes. Chips and sample doors are at our cost and can be ordered anytime with your trade code. New partners get a $150 sample credit, and up to three sample doors ordered for a project are credited to that project's order. Sample doors are made to order and take up to four weeks, so order early.

  • Yes. Bespoke door sizes, finishes matched to a specific paint or wood, configurations for unusual layouts, integrated appliance specs, and custom interior fittings. Send the brief and we'll tell you what's standard, what's a small adjustment, and what's a proper bespoke piece.

  • Call us. You'll know your care team by name, and they'll be available through your entire install window.

Frequently Asked Questions

HOMEOWNERS

  • Two made-to-order sample doors in your chosen finish are included in your homeowner design fee. Sample handles and knobs are available on request and priced individually. Additional sample chips and doors are available to purchase at cost.

  • Our homeowner design service is currently by waitlist. The $2,000 design fee covers everything from the first call to a design quote, plans and visuals - ready for you to move forward into revisions and order approval.

    Here’s what that looks like.

    → A dedicated LINE team, yours from the first call to sign-off.

    → A moodboard before anything's drawn so we know we’re on the same design page.

    → Plans and visuals of the cabinetry in your room

    → Two full-size sample doors of your choice to see and feel the quality in person.

    → A price estimate ready for you to request further accessories or inserts if you decide to move ahead with a 10% project deposit.

    Site measurements and installation sit outside the fee and are handled by your tradesperson.

  • Homeowner projects are paid in three steps.

    1. Design Fee: $2,000
     Covers your moodboard, two door samples, and a first design, reviewed together in a design meeting so you can decide whether to move forward. Credited in full toward your order. Non-refundable once design work begins.
    2. Project Deposit: 10% of your estimated project total
    Opens the technical design phase, including two rounds of revisions. Refundable, and credited in full toward your order.

    3. Final Balance
    Your remaining balance sends the order to a final technical review, then into production and delivery.

  • Allow 10—12 weeks from order confirmed to delivery. Your LINE team will give you a project-specific timeline once the brief is agreed, which will be updated at ordering.

  • Your installer fits the cabinetry. We support the process with a full set of plans and specs, a care team available for all installation questions, and fast replacement of any parts that need attention.